Terms of service

Terms of Service

Overview

This website is operated by The Messy Brunette Ltd. Throughout the site, the terms “we”, “us” and “our” refer to The Messy Brunette Ltd.

By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced on this website.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all terms and conditions, you may not access the website or use any services.

We reserve the right to update or modify these Terms at any time by posting changes to this page. Continued use of the website following any updates constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to sell our products and services to you.


1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependants to use this site.

You may not use our products or website for any unlawful or unauthorised purpose, including violating copyright or intellectual property laws.

You must not transmit any viruses, malware, or harmful code through the website.

Any breach of these Terms may result in termination of your access to our services.


2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You understand that content you provide (excluding payment information) may be transferred unencrypted across networks and adapted to technical requirements. Payment information is always encrypted during transmission.

You agree not to reproduce, copy, resell, or exploit any portion of the website or service without written permission from us.


3. Accuracy of Information

We make every effort to ensure information on this website is accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, or current.

Product descriptions, availability, pricing, and other content may occasionally contain errors or omissions and may be updated without notice.

Any reliance on information from this website is at your own risk.


4. Pricing & Service Changes

Prices for products may change without notice.

We reserve the right to modify or discontinue any product, service, or part of the website without notice at any time.

We shall not be liable for any modification, price change, suspension, or discontinuation of services.

Discount Codes

Discount codes:

  • Must be applied at checkout
  • Cannot be applied retrospectively
  • Cannot be used on sale items or gift cards unless stated otherwise
  • May be subject to minimum spend requirements
  • May be limited to specific collections or products

Some discount codes may be exclusive to newsletter subscribers or issued individually at our discretion.

All promotional offers and discount codes remain the property of The Messy Brunette Ltd. and may be withdrawn or amended at any time.


5. Products & Services

Some products may be available exclusively online and may be available in limited quantities.

All products are subject to our Returns Policy.

We make every effort to display colours and images accurately; however, we cannot guarantee that device screens will display colours precisely.

As all items are handmade, slight variations may occur and are considered part of the unique nature of the product.

We reserve the right to:

  • Limit product quantities
  • Limit sales by region or customer
  • Discontinue products at any time
  • Refuse orders at our discretion

6. Orders & Billing Information

We reserve the right to refuse or cancel any order.

We may limit or cancel quantities purchased per person, household, or order, including orders using the same customer account, payment method, or billing/shipping address.

If we need to change or cancel an order, we may contact you using the information provided at checkout.

You agree to provide current, complete, and accurate purchase and account information for all orders.


7. Third-Party Tools & Links

We may provide access to third-party tools or links which we neither monitor nor control.

We are not responsible for the content, accuracy, or practices of third-party websites or services.

Use of third-party websites or tools is entirely at your own risk.


8. User Comments & Submissions

If you submit comments, feedback, reviews, suggestions, or other materials to us, you agree that we may use, edit, publish, or share them without restriction.

You agree that your submissions will not:

  • Violate intellectual property rights
  • Be unlawful, abusive, defamatory, or obscene
  • Contain malicious software or harmful code
  • Mislead or impersonate another person

We reserve the right to remove content we consider inappropriate.


9. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.


10. Errors & Omissions

Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, or availability.

We reserve the right to correct errors and update information or cancel orders where necessary without prior notice.


11. Prohibited Uses

You may not use the website:

  • For unlawful purposes
  • To infringe intellectual property rights
  • To spread malicious software
  • To collect personal information of others
  • To harass, abuse, threaten, or discriminate
  • To spam, phish, scrape, or interfere with security features

We reserve the right to terminate access for violations of these Terms.


12. Disclaimer & Limitation of Liability

We do not guarantee uninterrupted, secure, or error-free use of the website.

All products and services are provided “as is” and “as available” unless otherwise stated by law.

To the fullest extent permitted by law, The Messy Brunette Ltd shall not be liable for indirect, incidental, or consequential damages arising from use of the website or products.

Nothing in these Terms excludes liability where it would be unlawful to do so under Irish or EU consumer law.


13. Indemnification

You agree to indemnify and hold harmless The Messy Brunette Ltd from any claim arising from your breach of these Terms or misuse of the website.


14. Severability

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.


15. Termination

These Terms remain effective unless terminated by either you or us.

We may suspend or terminate access to the website if we believe you have breached these Terms.


16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Ireland.

Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.


17. Changes to Terms

We reserve the right to update or modify these Terms at any time by posting changes on this page.

Continued use of the website after changes are posted constitutes acceptance of those changes.


18. Contact Information

Questions about these Terms should be sent to:

The Messy Brunette Ltd
Thurles, Co. Tipperary
Ireland

Email: themessybrunette@gmail.com